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Nameservers - FAQ
What's the difference between domain registration and nameserver function? Do I have to use your nameservers to use the free email forwarding and web site pointing features?
How reliable are your nameservers?
What are the names of your nameservers?
How can I update or change to outside nameservers?
How can I "transfer" or configure my domain for a hosting company?
How can I register my domain as a nameserver?
When I transfer a domain do the nameservers stay the same?
I tried to change or update my nameservers but I got an error message?
I changed my nameservers but my domain still isn't live across the Internet.
What's the difference between domain registration and nameserver function? Top
Domain registration is separate from nameserver function. Your domain always remains registered with a domain registrar. What is done with that domain once it is registered revolves around the nameservers that are assigned to it.Once your domain is registered, you will need to decide what you want your domain to do. The function of both web browser resolution and email features of your domain are controlled by the nameservers.
Do I have to use your nameservers to use the free email forwarding and web site pointing features? Top
When you first register a new domain your domain defaults to our nameservers. If you choose to use our nameservers, you can take advantage of the many free features we offer as added value beyond your domain registration. These include free email forwarding, web site pointing and IP address pointing.Please note: once you update your domain control panel to use outside nameservers other than our nameservers, we totally lose the control and function of that domain including email forwarding and web site pointing. (the registration of course still remains with us). In other words, we cannot troubleshoot email problems and/or web browser resolution problems.
How reliable are your nameservers? Top
Multiple domain nameservers are located at different locations throughout the United States. Each of these locations has multiple high-bandwidth Internet connections, battery or diesel generator back-up power, security, and access to three different major Internet backbones. These dispersed, redundant name servers give the ability to always delegate your names, with no interruptions in service. Great lengths have been taken to make sure at least one of our name servers is up at all times.What are the names of your nameservers? Top
The names of our nameservers are as follows:
Server Name Primary DNS1.NAME-SERVICES.COM Secondary DNS2.NAME-SERVICES.COM Secondary DNS3.NAME-SERVICES.COM Secondary DNS4.NAME-SERVICES.COM Secondary DNS5.NAME-SERVICES.COM How can I update or change to outside nameservers? Top
You can easily update or change nameserver information for free through the domain control panel for each domain you have registered.Login to your domain control panel and under the "View/Modify" section click on "Nameservers". You will see the following screen.
DNS Information
*Use: Custom NameServers:
(must select "Your own
NameServers" above)1)
2)
3)
4)
Any new domain defaults to our nameserver. To change pull down the "Use" textbox triangle and select "Your Own Nameservers". Next type in the nameserver names such as "ns1.yourdomainname.com". Click on "Modify" to save the changes.
Do not type in any IP addresses such as "213.34.234.33" - this will cause an error and the changes will not take place.
Insuring Proper Nameserver Updates & Changes
1 ) When you type in your new outside nameservers in the control panel, only type in the nameserver names such as "ns1.yourdomain.com" - Do not include the IP addresses. If you do type in the IP addresses, it will cause an error and your changes will not take place. (if your nameserver is registered properly - see #3 - the Internet registry knows the IP address associated with your nameserver name.)
2 ) Please note that once your changes are saved, it may take 24- 48 hours for your nameserver changes to be updated across the Internet. Keep checking on web browser resolution and email function to test when your nameservers have been fully updated in the Internet registry made available to all Internet service providers.
3 ) Make sure your nameservers are valid. You can check this by going to http://nsiregistry.com/ . In the upper right hand column, type in the nameserver name such as "ns1.yourdomain.com" - click on "Nameservers. This will verify the registration of the specific nameserver. If the nameserver has not been registered and you try and enter it in your domain control panel, you may receive an error message.
How can I "transfer" or configure my domain for a hosting company? Top
A web hosting company may say to you that you need to "transfer" you domain to them. This is often confusing. What they mean to say is that you need to change or update to their nameservers. This is not a domain registration transfer, just a selection to use their nameservers. Click to see how you can update to outside nameservers.How can I register my domain as a nameserver? Top
If you want to register your own domain as a nameservers please send an email to make that request. Registering your domain as a nameserver will need to be done manually by technical support staff.When I transfer a domain do the nameservers stay the same? Top
When a domain name registration is transferred the current nameservers are not changed or updated. In this way if you use a web hosting company, there will be no downtime in the registration transfer. Once the domain is transferred, you can of course update the nameservers 24/7 from your domain control panel.After a domain transfer is complete and successful you can update or change the nameservers to use our nameservers.
TroubleShooting - Nameservers
I tried to change or update my nameservers but I got an error message? Top
Please read below to help insure proper nameserver updates and changes.1 ) When you type in your new outside nameservers in the control panel, only type in the nameserver names such as "ns1.yourdomain.com" - Do not include the IP addresses. If you do type in the IP addresses, it will cause an error and your changes will not take place. (if your nameserver is registered properly - see #3 - the Internet registry knows the IP address associated with your nameserver name.)
2 ) Make sure your nameservers are valid. You can check this by going to http://nsiregistry.com/ . In the upper right hand column, type in the nameserver name such as "ns1.yourdomain.com" - click on "Nameservers". This will verify the registration of the specific nameserver. If the nameserver has not been registered and you try and enter it in your domain control panel, you may receive an error message.
I changed my nameservers but my domain still isn't live across the Internet. Top
Please note that once your changes are saved, it may take 24- 48 hours for your nameserver changes to be updated across the Internet. Keep checking on web browser resolution and email function to test when your nameservers have been fully updated in the Internet registry made available to all Internet service providers.
In a common traditional setting, the nameservers of a web hosting company are used. However, web site content can still be published onto pages provided by a web hosting company and the domain name (if on our nameservers) can be pointed or redirected to any specific page on the Internet or unique IP address.
Domain Registration Is Like A Driver's Licence
In the U.S. you receive your license from a certain state such as Virginia. This is similar to your domain registration. You still need a car (nameserver) and some roads to travel on (the Internet)!With our domain registration we give you an optional bonus - we give you a free car to drive anywhere you would like (using our nameservers with free features). If your car breaks down - we are your AAA Premium Travel Service - we will be able to troubleshoot any problems because it is our car.
You may want to choose a car you already have or someone else is providing for you (using outside nameservers). Of course, your license (like a domain registration) still is the same and remains with us. The difference is if your car breaks down, we can't really you with what's under the hood.
